This role is eligible for our hybrid work model: Two days in-office.
Site Reliability Engineer , Observability
Our Technology team is the backbone of our company: constantly creating, testing, learning and iterating to better meet the needs of our customers. If you thrive in a rapid-paced, ideas-led environment, you’re in the right place.

Why This Job’s a Big Deal
As Priceline continues to scale globally, reliable production visibility is critical to delivering seamless customer experiences. We are investing in strengthening our observability foundations to improve detection, diagnosis, and overall system reliability.
- Support and evolve end-to-end observability solutions for collecting, shipping, storing, and querying OpenTelemetry signals (metrics, logs, and traces) across infrastructure, containers, and Kubernetes environments, while influencing architectural decisions for scalability and long-term sustainability.
- Administer and operate core observability platforms (Splunk, New Relic, ClickHouse, Grafana, Lightrun), including onboarding, access management, configuration,



upgrades, and ensuring platform reliability, performance, and SLAs.
- Drive the adoption and standardization of instrumentation practices across services, establishing consistent logging, metrics, and distributed tracing standards, schemas, and conventions.
- Partner with product, platform, and engineering teams to enhance production visibility, support SLO-driven reliability practices, and act as a subject matter expert for observability.
- Optimize telemetry pipelines for performance, data quality, scalability, and cost efficiency, including implementing strategies such as sampling, filtering, and data lifecycle management.
- Define and support observability governance standards, driving consistency and adoption through documentation, tooling, and enablement.
- Lead complex incident investigations and postmortems, identifying observability gaps and driving improvements to reduce MTTR and MTT

📌 Site Reliability Engineer (Mumbai)
🏢 Priceline
📍 Mumbai