SAP CRM
- Provide support for both Sales and Service module to end users from Countries and regions applying Support Concept;
- Communicate with different departments and business roles in order to support Sales and
- Service Cloud implementation process;
- Create, maintain and improve existing SAP C4C Training documentation;
- Organize and deliver trainings to SAP C4C end-users;
- Provide support in different Testing activities (User Department testing, Regression
- testing, UAT and Integration testing);
- Cooperate with technical department during implementation of technical requirements and
- bug fixing processes;
- Assist during creation of documents for business/technical requirements;
- Test SAP Sales and Service solution and document bugs;




- Manage manual and automated data imports into the system;
- Document processes and interfaces;
- Work on data quality check.

Profile (technical/technological skills, soft skills)
- experience with CRM Sales and/or Service solution SAP (preferred),
- Salesforce, Microsoft Dynamics 365, Oracle CRM etc.
- Experience in Implementation of CRM solution (mandatory)
- Experience in Support processes (mandatory)
- Exceptional presentation skills (mandatory)
- Familiar with Agile methodology
- Knowledge of JIRA or similar tracking tool

📌 Sap Crm Consultant (India)
🏢 Intelliswift
📍 India