Job Title: Recovery Agent

Company Overview:

Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being.

Position Overview:

We are seeking a diligent and proactive Recovery Agent to join our operations team. The RecoveryAgent will play a crucial role in managing outstanding payments and ensuring the timely recovery ofour assets. The ideal candidate will possess strong communication skills, a keen sense ofresponsibility, and the ability to handle challenging situations with professionalism and tact.

Roles and Responsibilities:

1.



Customer Outreach and Payment Collection:
- Contact customers listed in the recovery database to discuss and arrange the payment of

overdue amounts.
- Conduct follow-up calls as necessary to ensure payments are received within agreed timelines.

2. Route Planning and Execution:
- Coordinate with fellow agents and the operations manager to plan and optimize daily recovery routes.
- Visit customers' locations to discuss overdue payments or recover assets as required.

3. Standard Operating Procedures (S.O.P.) Compliance:
- Adhere to the established Standard Operating Procedures (S.O.P.) and operate within the defined limits to handle recovery processes effectively.
- Ensure all actions taken are documented and reported in line with company policies.

4. In office Recovery Operations:
- Independently visit defaulters to negotiate payments or recover vehicles as per company guidelines.
- Handle on-

📌 Recovery Executive (Hyderabad)
🏢 Bijliride
📍 Hyderabad