Role & responsibilities
- Handling Customer contacts via email/phone/chat
- Overseeing the cycle of customer complaints.
- Refund process for customers.
- Esclate and resolve the customer issues wherever required.
Preferred candidate profile
- An ability to communicate with customers easily and effectively
- Having experience is Customer service of 2-3 years.
- Good computer skills
- A customer first attitude and approach to working.
- Providing information about new and existing products and services.
- Tracking and processing recent orders and refunds.
- Exprience in chat operation handling is a must.
- Anaytical skill -MS Office
📌 Internship For Customer Support (Gurugram)
🏢 UNIQLO India
📍 Gurugram
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