Role: General Manager

DESIRED SKILLS & EXPERIENCE

∙
10+ years of progressive professional experience
, with a substantial background in

academic publishing, journal management, or editorial operations.

∙
5+ years of direct managerial or supervisory experience
leading teams, managing

performance, and overseeing complex workflow operations.

∙ A Master’s degree or equivalent professional qualification; a academic background in

life sciences, STEM fields, or research administration is preferred.

∙ In-depth understanding of scholarly journal publishing models, peer review frameworks

(single/double-blind, open peer review), and ethical publication standards (e.g.,
- COPE guidelines).

Advanced familiarity and hands-on operational experience with major online submission

and tracking systems (e.g., ScholarOne Manuscripts™, Editorial Manager™, or eJournal

Press).

∙ Strong command of qualified written and verbal English communication, with

experience managing high-stakes international stakeholder interactions. ∙ Proven track record





of optimizing process-driven workflows, tracking journal performance KPIs, and resolving

operational bottlenecks.

∙ Demonstrated excellence in customer support, maintaining high satisfaction standards for

authors, peer reviewers, and Editors-in-Chief.

∙ Strong strategic thinking, data analysis, and change-management skills to adapt team
- operations to evolving academic publishing trends and open-access mandates.

WHAT YOU WILL BE DOING

∙ Strategic oversight of daily peer review administration to consistently meet and exceed

target metrics for speed, decision quality, and publication volume.

∙ Leading, mentoring, and managing performance for a team of Reviewer Selection Editors

and editorial assistants, supporting their career development and workload distribution.

∙ Establishing best practices for identifying, vetting, and securing qualified international peer

reviewers using bibliographic databases (e.g., PubMed Central

📌 General Manager (Chennai)
🏢 ResourceTree Global Services
📍 Chennai