Job Summary

Work From Home Member Onboarding Associate Entry Level

AO | 100% Remote | Versatile Schedule | No Experience Required | Training Provided

Help Members. Build Relationships. Grow Your Career From Home.

Are you looking for an entry-level work-from-home opportunity that offers flexibility, professional development, and the ability to build a long-term career

AO is expanding and seeking motivated, people-focused individuals to join our remote team as Member Onboarding Associates.

In this role, youll work virtually with new and existing members, helping them understand available benefits, guiding them through the enrollment process, answering questions, and providing ongoing support.

No previous insurance experience is required. We provide training, mentorship, licensing guidance, and continued professional development to help you build the skills needed to succeed.
Responsibilities
- Connect with members through scheduled Zoom and phone appointments
- Welcome new members and explain the enrollment process
- Identify individual and family benefit needs




- Educate members about available life, accident, and supplemental health insurance options
- Answer questions and explain coverage in clear, easy-to-understand terms
- Assist eligible members with applications and enrollment
- Review existing coverage and assist with beneficiary or policy updates
- Provide ongoing customer service and follow-up
- Maintain accurate digital records and documentation
- Build long-term relationships through consistent, professional communication

This position combines customer service, member education, relationship building, and consultative insurance sales.

Note: Content above reflects responsibilities and role expectations.
Training Provided
Training Provided - Start With No Insurance Experience

New to insurance Thats okay.

Our training and development program includes:
- Virtual onboarding
- Insurance licensing guidance
- Product and benefits education
- Member onboa

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