20 Aug
|
Elevate Hiring OPC
|
Hebbal
20 Aug
Elevate Hiring OPC
Hebbal
Customer Care Executive – Hindi Speaking
Job Title: Customer Care Executive
Process: Customer Support – Voice
Location: Bengaluru
Language: Hindi (North Indian Hindi preferred)
Key Responsibilities
- Only North India Hindi-speaking candidates
- Local and South Indian candidates are not preferred
- Handle inbound customer calls and resolve queries professionally.
- Provide accurate information about products, services, orders, and policies.
- Address customer complaints and provide appropriate solutions.
- Maintain a positive and skilled customer experience.
- Escalate unresolved issues to the concerned department.
- Record customer interactions and update details in the CRM/system.
- Achieve defined quality, productivity, and customer satisfaction targets.
Eligibility
- 12th Pass / Graduate
- Freshers and experienced candidates can apply.
- Excellent Hindi communication skills.
- Basic English communication will be an added advantage.
- Good listening and problem-solving skills.
- Comfortable working in rotational shifts, if required.
Key Skills
Hindi Communication | Customer Handling | Problem Solving | Active Listening | CRM Knowledge | Customer Service
Pay: Up to ₹23,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Customer Care Executive (Hebbal)
🏢 Elevate Hiring OPC
📍 Hebbal