20 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a PS Consultant based in India.
This is a customer-facing professional services role focused on delivering and supporting complex cloud-based customer experience solutions. You will work across implementation, technical consulting, troubleshooting, testing, and post-production support. The role combines hands-on technical expertise with close collaboration across customers, project teams, and internal stakeholders. You will contribute to strategic and large-scale engagements while helping ensure solutions are delivered on time, within scope, and to a high standard. The position offers exposure to cloud communications, digital channels, integrations, and enterprise technology environments. It is well suited to a technically solid consultant who enjoys solving complex problems and working directly with customers. The role also provides opportunities to develop broader product expertise, contribute to process improvements, and grow within a global,
AI-focused technology environment.
Accountabilities
- Lead and support technical implementation activities for customer and partner engagements, translating requirements into effective cloud-based solutions while following established professional services methodologies and standards.
- Provide technical consultation throughout project delivery, including solution configuration, execution of project tasks, test-plan validation, troubleshooting, issue resolution, and regular communication of project status.
- Work closely with Project Managers, Service Delivery Managers, Quality Assurance teams, customers, and partners to ensure projects remain on track and deliver high-quality outcomes.
- Support post-go-live operations, including production troubleshooting, customer environment management, operational service management, and maintenance activities as required.
- Assess complex implementations, id
📌 PS Consultant (India)
🏢 Jobgether
📍 India