Kibitz International Rehabilitation Centre is looking for a friendly, professional, and well-organized Receptionist to be the first point of contact for patients, attendants, visitors, and clients. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-office activities efficiently in a healthcare setting.

Key Responsibilities
- Greet and welcome patients, attendants, visitors, and clients professionally.
- Manage the reception/front-office area and ensure a welcoming environment.
- Handle incoming calls, enquiries, and messages and direct them to the appropriate department.
- Schedule and coordinate patient appointments and therapy sessions.
- Register new patients and maintain accurate patient information.
- Assist patients with appointment-related queries and provide information about centre services.
- Coordinate with doctors, therapists, nurses, billing, and other departments as required.
- Manage patient check-in and check-out procedures.
- Maintain appointment schedules and ensure smooth patient flow.




- Handle basic billing and payment-related coordination when required.
- Maintain records, registers, and other front-office documentation.
- Receive and respond to patient feedback and direct complaints to the appropriate team.
- Maintain confidentiality of patient information.
- Ensure the reception area remains clean, organized, and professional.
- Perform other administrative and front-office duties assigned by management.

Requirements
- Minimum qualification: Plus Two / Diploma / Bachelor's degree.
- Previous experience as a receptionist, front-office executive, hospital receptionist, or customer service executive is preferred.
- Excellent communication and interpersonal skills.
- Good English and Malayalam communication skills.
- Hindi or other language proficiency will be an added advantage.
- Basic computer knowledge and proficiency in MS Office.
- Good telephone etiquette and custome

📌 Receptionist (Kottakkal)
🏢 Kibitz International Rehabilitation Centre
📍 Kottakkal