20 Aug
|
Bakingo
|
Chennai
Job Description - Centre Manager (Operations)
Experience: 2–5 Years
Industry: Food & Beverage / Hospitality
Location: Anna Nagar, Chennai
Work Mode: In-person
Salary: ₹30,000 – ₹35,000 per month
Key Responsibilities
- Manage day-to-day centre operations and ensure smooth workflow.
- Lead, supervise, train, and motivate centre staff, including riders and kitchen teams.
- Ensure timely order fulfilment and deliver a high-quality customer experience.
- Drive sales growth, achieve centre targets, and implement customer retention initiatives.
- Monitor sales performance, customer feedback, and key operational metrics.
- Maintain high standards of food quality, hygiene, safety, and sanitation.
- Ensure compliance with company SOPs and FSSAI regulations.
- Manage inventory, wastage, and operational costs effectively.
- Handle customer concerns and resolve operational issues promptly.
- Maintain accurate records and prepare regular operational and sales reports.
- Coordinate with the management team to identify operational gaps and implement improvements.
Requirements
- 2–5 years of experience in restaurant, bakery, QSR, or food & beverage operations.
- Prior experience in a supervisory/managerial role preferred.
- Robust team management, communication, and problem-solving skills.
- Good analytical skills with the ability to track and improve performance metrics.
- Ability to work effectively in a fast-paced environment.
- Energetic, positive, and customer-focused approach.
Benefits
- Health Insurance
Work Location: In person
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Center Manager (Chennai)
🏢 Bakingo
📍 Chennai