British Council is hiring Associate Operations- Customer Service professionals for its Global Shared Services Centre (SSC) in Noida.

This role is ideal for freshers and candidates with up to 6 months of experience who are looking to build a career in customer service and operations.

KEY REQUIREMENTS
- Graduate in any discipline
- 6 months' to 3 experience in customer service or backend operations
- Freshers are welcome
- Proficient in English and Hindi
- Good computer skills and keyboard handling ability

WORK DETAILS
- Location: Noida, India
- Contract: 1-Year Fixed Term Contract
- Work Arrangement: Fully on-site, 5 days a week
- Work Schedule: 24x7 rotational shifts, including night shifts
- Weekly Offs: Two days per week, which may not always fall on weekends

ROLE OVERVIEW

You will be the first point of contact for British Council customers, handling enquiries through voice,



email and chat and providing timely and effective resolution.

TRANSPORTATION SUPPORT
- Free shuttle service from designated metro stations during the day, subject to transport policy
- Company cab facility for night shifts (7 PM–7 AM), subject to transport policy

INTERVIEW PROCESS

Shortlisted candidates may be invited for an in-person interview in Noida between 31 August and 5 September 2026. Further details and registration information will be shared with shortlisted candidates.

WHY BRITISH COUNCIL?

Join a globally recognised organisation and gain experience in customer service and international operations.

Apply now to be considered for this chance.

Pay: ₹200,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Operation Executive (Noida)
🏢 British Council
📍 Noida