20 Aug
|
Devnagri
|
Noida
Role Summary
We are looking for a Funnel Expert - Inbound who will own the journey of an inbound lead from the moment it enters the funnel until it becomes a Sales Qualified Lead (SQL) and is successfully handed over to the Customer Acquisition (CAC) team.
The ideal candidate should be excellent at understanding customer intent, asking the right questions, identifying business pain points, and positioning Devnagri s solutions around measurable business outcomes. This role requires strong consultative selling, discovery, follow-up discipline, CRM management, and the ability to work closely with Marketing and Sales teams.
Job Details
- Job Type: Full-time | Work From Office (5 Days)
- Location: Noida
- Relevant Experience: 2-5 Years
- Education: Bachelor s degree in Business, Marketing, Communications, or a related field. MBA/PGDM in Sales Marketing is preferred.
What You'll Do
1. Inbound Lead Management
- Own and manage all inbound leads generated through websites, campaigns, events, webinars, sign-ups, IVR, referrals, and other channels.
- Ensure every inbound lead is contacted within the defined SLA.
- Make multiple contact attempts wherever required.
- Understand the source, intent, and context of every lead before initiating the sales conversation.
- Maintain complete and accurate lead information in HubSpot/CRM.
- Ensure no genuine inbound lead is missed or left unattended.
2. Lead Qualification
- Qualify leads based on ICP, industry, business requirement, use case, decision-making authority, urgency, and potential opportunity size.
- Identify whether the prospect has a genuine business problem that Devnagri can solve.
- Categorize leads appropriately as ICP / MQL / SQL / Nurture / Disqualified.
- Maintain explicit and logical qualification remarks for every lead.
- Ensure only relevant and properly qualified leads are passed to the CAC team.
3. Discovery Customer Understanding
Conduct structured discovery conversations to understand:
- Current customer commu
📌 Funnel Expert (Noida)
🏢 Devnagri
📍 Noida