Role & responsibilities
- Coordinate with the sales team and customers regarding enquiries, quotations, orders, and deliveries.
- Prepare and maintain sales orders, quotations, invoices, and customer records.
- Follow up with customers for order confirmations, dispatch schedules, and payment status.
- Coordinate internally with Production, Planning, Stores, Logistics, and Accounts teams to ensure timely order execution.
- Track order status and provide regular updates to customers and the sales team.
- Support the preparation of sales reports, MIS, forecasts, and monthly performance reports.
- Handle customer queries and ensure timely resolution of issues.
- Maintain accurate documentation and update sales data in ERP/CRM systems.
- Assist the sales team in achieving sales targets and improving customer satisfaction.
- Coordinate with customers for current enquiries and support the overall sales process.

📌 Sales Coordinator (Puducherry)
🏢 AP Management Consultants
📍 Puducherry