Position: Customer Care Executive
Location: Dwarka Sector 14, New Delhi
Experience: 1–3 Years
Salary: ₹25,000 – ₹33,000 per month

About the Role

We are looking for a Customer Care Executive who can handle customer queries, provide proper solutions, and ensure a good customer experience. The candidate should have good communication skills and a positive attitude.

Key Responsibilities
- Handle customer calls, WhatsApp messages, emails, and other customer queries.
- Respond to customer questions related to products, orders, payments, delivery, and returns.
- Resolve customer complaints in a polite and professional manner.
- Provide correct product information to customers.
- Follow up with customers regarding their queries and orders.
- Coordinate with the sales, warehouse, and delivery teams when required.
- Maintain proper records of customer queries and complaints.
- Ensure timely resolution of customer issues.
- Handle multiple customer queries while maintaining good service quality.
- Support the team in achieving customer satisfaction and sales targets.





Skills Required
- 1–3 years of experience in Customer Care, Customer Support, or a similar role.
- Good verbal and written communication skills.
- Good knowledge of MS Office and basic computer operations.
- Positive customer-handling and problem-solving skills.
- Ability to handle customer complaints patiently.
- Good follow-up and convincing skills.
- Positive attitude and willingness to learn.
- Ability to work in a fast-paced environment.

Why Join Us?
- Friendly and positive work environment.
- Flexible working hours.
- Good work-life balance.
- Career growth opportunities.
- Chance to learn and gain more exposure.
- Supportive team and professional working environment.

Interested candidates can share their resume at:
[email protected]

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits:
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Care Executive (New Delhi)
🏢 VIRALCURRY DIGITAL
📍 New Delhi