GCP / SRE / DevOps Engineer is a senior technical leadership role responsible for the reliability, scalability, and automation of a cloud-native GCP ecosystem. You will operate complex distributed systems built on GKE and SpringBoot microservices, drive toil elimination through advanced automation, and bridge application development with platform stability — ensuring a resilient, secure, and fully pipeline-driven setting.

Key Responsibilities
- Leadership & Programme Management
- Act as the primary liaison between the client and Cittabase engineering teams, driving alignment on priorities, SLAs, and delivery commitments.
- Allocate and prioritize Jira bugs, incidents, and stories across support engineers; track team deliverables and enforce SLA adherence.
- Own and present weekly, monthly, and quarterly operational metrics reports to client stakeholders.
- Provide technical mentorship to the team; unblock engineers through hands-on debugging, architecture guidance, and escalation support.
- Incident Management & Site Reliability




- Serve as Incident Commander for high-priority outages — coordinate cross-functional response, lead blameless post-mortems, and drive systemic prevention measures.
- Drive incident management activities ensuring timely resolution; participate in on-call rotations via PagerDuty.
- Define, monitor, and enforce SLOs, SLIs, and error budgets across streaming and batch data platforms.
- Implement distributed tracing (OpenTelemetry) to diagnose latency and message loss; establish DORA metrics and Four Golden Signals (Latency, Traffic, Errors, Saturation) as operational baselines.
- Automate operational runbooks to reduce manual toil and mean time to recovery.
- Observability & Cost Optimisation
- Design and maintain Grafana and Cloud Monitoring dashboards tracking the Four Golden Signals and platform health across all workstreams.
- Monitor and optimise GCP cloud costs using billing insights and FinOps best practices.
- Platform Engineering

📌 GCP / SRE / DevOps Engineer (Chennai)
🏢 Cittabase Solutions
📍 Chennai