B2C Customer Support Executive

Salary: ₹2–3 LPA

Location: Bengaluru

5-Day Working Week

At Waxys, customer support isn’t about sitting around answering complaint tickets.

We want someone who can become the
friendly human voice behind Waxys
— talking to our customers, understanding their experience, solving problems and building relationships that make people want to come back.

What you’ll be doing
- Call customers after they purchase Waxys products
- Build a genuine relationship and collect
product feedback
- Help customers with usage questions, issues, replacements and other enquiries
- Confirm COD orders
and help convert customers to prepaid orders where possible
- Handle customer queries across calls, WhatsApp and other support channels
- Follow up until issues are actually resolved — not just replied to
- Share recurring customer feedback with the team so we can improve our products and experience
- Help turn a first-time Waxys buyer into a happy repeat customer

Who we’re looking for
- Friendly, confident and genuinely enjoys
talking to people




- Strong communication and people skills
- Must be able to speak
at least one South Indian language
— Kannada, Tamil, Telugu or Malayalam
- Comfortable speaking with customers over the phone every day
- Patient, organised and valuable at solving problems
- Able to handle multiple conversations and follow-ups without losing track
- Comfortable learning about products and explaining them clearly
- Freshers and early-career candidates are absolutely welcome

What working at Waxys is like

We’re a young startup, so expect a workplace that is
fast, creative, slightly chaotic and never boring.

You’ll work closely with the people actually building the brand, hear directly from our customers and have a real say in how we make their experience better.

There’s room to experiment, take ownership, learn quickly and grow with the company rather than disappearing into a giant customer-support department.

If you’re energetic, love t

📌 Customer Support Executive (Bengaluru South)
🏢 Waxys
📍 Bengaluru South