Job Description – Front Office Management

Company: VK Allure Derma Clinic
Job Type: Full-Time
Working Hours: 10:00 AM – 7:00 PM
Weekly Off: 4 days per month
Permission: 5 hours per month, as per company policy

Job Summary

VK Allure Derma Clinic is looking for a professional and customer-focused Front Office Executive to manage the reception and day-to-day front office operations. The ideal candidate should have excellent communication and organizational skills, a professional approach, and the ability to ensure a smooth and welcoming experience for every client.

Key Responsibilities
- Manage the reception area and provide a warm, qualified welcome to clients and visitors.
- Handle incoming calls, enquiries, appointments, and client communications efficiently.
- Schedule and coordinate appointments while maintaining accurate records.
- Manage client registration, billing, payments, and related documentation.
- Coordinate with doctors, therapists, and other team members to ensure smooth daily operations.




- Maintain client information and records with accuracy and confidentiality.
- Follow up with clients regarding appointments and enquiries when required.
- Address client queries professionally and escalate concerns to the appropriate team member.
- Maintain a clean, organized, and professional front office environment.
- Support administrative activities and assist management with daily operational requirements.
- Maintain a high standard of customer service and contribute to client satisfaction and retention.

Requirements
- Previous experience in front office, reception, customer service, or clinic administration is preferred.
- Excellent verbal and written communication skills.
- Good interpersonal and client-handling skills.
- Basic computer knowledge and familiarity with MS Office or similar tools.
- Strong organizational skills with attention to detail.
- Professional appearance, positive attitude, and courteous approach.
- Ability to multitask and work

📌 Front Desk Receptionist (Ambattur)
🏢 VK Allure Derma Clinic
📍 Ambattur