We are looking for an experienced Payment Posting Manager with solid expertise in US Healthcare Provider RCM, particularly in Payment Posting, Denial Posting, Insurance Rejections, Reconciliation and related revenue cycle processes.

The ideal candidate should have proven leadership experience in managing 50+ associates through Team Leads/Managers, with strong ownership of productivity, quality, SLA, client deliverables and operational performance.

Key Responsibilities
- Lead and manage a team of 50+ associates through 23 Team Leads/Managers.
- Ensure timely and accurate payment posting and related RCM activities.
- Manage Payment Posting, Denial Posting, Insurance Rejections and Claims-related processes.
- Monitor and maintain team productivity, quality, accuracy, TAT and SLA adherence.
- Review EOB (Explanation of Benefits) and ERA (Electronic Remittance Advice) and ensure accurate payment and adjustment posting.
- Match ERA/EOB transactions with EFTs and ensure payments are posted to the appropriate patient/account.
- Manage Correspondence Posting, Insurance Portals,



Merchant Portals, Bank Reconciliation, Refund Processing, Credit Balance and Unapplied Cash activities.
- Ensure appropriate follow-up and resolution of payment discrepancies, rejections and posting exceptions.
- Oversee statement and collection-related processes, wherever applicable.
- Prepare and review Daily, Weekly and Monthly operational reports and ensure timely submission to stakeholders.
- Own End-of-Month (EOM) activities, reporting and deliverables.
- Coordinate effectively with US-based clients and internal stakeholders and handle operational escalations.
- Drive process improvements to improve accuracy, productivity, turnaround time and overall process efficiency.
- Conduct performance reviews and provide regular feedback, coaching and guidance to Team Leads/Managers and associates.
- Support manpower planning, capacity management, performance management and attrition control.
- Handle

📌 Payment Posting Manager (Coimbatore)
🏢 Rusan Medisys
📍 Coimbatore