Senior Member Technical L2 Production Support (Java, Unix) Hyderabad/ Bengaluru - Hybrid

Only invited candidates are eligible to attend the In person interview

Broadridge, a global fintech leader with $6 billion in revenues, helps clients get ahead of todays challenges to capitalize on communications, technology, data, and analytics solutions that help transform their businesses.

The worlds leading companies and financial institutions recognize us as an invaluable partner. We handle millions of trades a day involving trillions of dollars, deliver essential communications for over 5,000 brands and manage shareholder voting in 90 countries.

BU (Business Unit) –

GTO - Global Technology and Operations

Global Technology and Operations (GTO) is a leading provider of trade processing technology and managed services for financial services firms. GTO is comprised of a portfolio of solutions serving the Capital Markets, Asset Management and Wealth segments that automate the securities transaction lifecycle of equity, mutual fund, fixed income,



foreign exchange and exchange traded derivatives. Our solutions provide automated straight-through-processing operations and enable buy- and sell-side financial institutions to efficiently and cost-effectively consolidate their books and records, gather and service assets under management, focus on their core businesses, and manage risk. We offer advanced solutions to meet our clients’ needs for Front-, Middle-, and Back-Office capabilities.

Roles & Responsibilities:
- Coordinate and liaise with customers and internal teams to receive, triage, investigate, troubleshoot and resolve client reported problems
- Monitor systems to identify potential issues and escalate as required
- Follow departmental procedures to ensure timely and high-quality delivery of service to customers
- Raise, track, update and close helpdesk issues through full lifecycle, and document resolution of incidents and contribute to the Knowledge Base
- Identify,

📌 Production Support-F Interview on 21st Aug in Hyderabad (Bengaluru)
🏢 Broadridge
📍 Bengaluru