As a Customer Solutions Specialist (equivalent to Supply Chain Program Manager) in FedEx, you will apply specialized expertise to design, develop, and implement cutting-edge supply chain solutions that meet evolving customer needs. This role involves supply chain mapping, solution design, and project leadership to drive operational excellence, revenue growth and customer satisfaction. You will also play a key role in managing large RFQs and bid processes, ensuring alignment with strategic business objectives and market demands.

Grade PP5

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

In This Job You Will
- Lead or contribute to supply chain projects locally and globally, adapting solutions to meet dynamic customer requirements and market conditions.
- Collaborate closely with cross-functional teams, including sales, operations, engineering, network, IT, legal and more to ensure integrated and effective solution delivery.




- Manage and maintain sales related systems and processes to enhance operational efficiency and customer responsiveness.
- Work with global teams to support and drive customer solution initiatives across multiple regions, ensuring consistency and scalability.
- Participate actively in RFQ processes and bid management, preparing comprehensive proposals that address customer supply chain challenges.
- Utilize structured project management methodologies to ensure timely delivery and successful implementation of supply chain programs.
- Continuously analyze supply chain trends and customer feedback to recommend improvements and innovative approaches.
- Support the development and execution of go-to-market strategies that align with sales targets and business growth objectives.

Education

Bachelor’s degree in business, Logistics, Finance, Engineering, Information Systems, or a related field.

Project management certification (e.g., PMP, Agile, Six Sigma) is highly advantage

📌 Sales Solutions Specialist-Senior (Mumbai)
🏢 FedEx
📍 Mumbai