Job Title:
Content Developer II
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies.
• Develop engaging and learner-centered content using tools such as Articulate SL 360 and Rise 360, Vyond, and similar tools.
• Apply instructional design models (e.g., ADDIE, SAM, Bloom’s Taxonomy) to structure learning experiences across various modalities—eLearning, instructor-led, virtual, and blended.
• Create storyboards, scripts, assessments, facilitator guides, and job aids, etc.
• Collaborate with SMEs and project managers to ensure content accuracy, relevance, and deliver quality deliverables within defined timeliness.




• Incorporate SME/user feedback to continuously improve learning content.
• Ensure accessibility and inclusion in all content per WCAG or equivalent standards.

Key Skills and Knowledge:
- 3–5 years of experience in Instructional Design within corporate Learning & Development, eLearning, or workforce upskilling environments.
- Proven experience designing and developing courses and curricula for adult learners across online, hybrid, and face-to-face delivery modes.
- Robust grounding in instructional design models and adult learning principles, with hands-on experience using ADDIE and/or SAM.
- Demonstrated ability to create clear storyboards, structure content logically, and design formative and summative assessments that measure learning outcomes
- Proficiency with eLearning authoring and multimedia tools such as Articulate Storyline 360, Rise 360, Captivate, Camtasia, Vyond, Synthesia, or similar platforms.
- Skilled in developi

📌 Content Developer II (Gurugram)
🏢 Concentrix
📍 Gurugram