20 Aug
|
KarizmaticU
|
India
Community and Client Support Executive
Location: Remote
Salary: ₹30,000–₹35,000 per month, all-inclusive
Joining: Within 7 days
Employment: Full time
Weekly Off: Sunday will be a working day. Weekly-off will be given on a weekday. We are working 6-days a week.
About the Role
We are looking for a highly organized and responsible Community and Client Support Executive who can ensure that tasks, communication, follow-ups, client support, and backend operations run smoothly.
This is not merely an administrative role. You will often be the person responsible for making sure that something discussed actually gets completed.
A major part of this role involves follow-ups, coordination, communication, community management, and execution. Therefore, we are looking for someone who has excellent attention to detail, takes ownership, and does not require repeated reminders.
Key Responsibilities
1. Follow-ups & Coordination
- Follow up with internal team members on pending tasks and deadlines.
- Coordinate with agencies, freelancers, vendors, and other external partners.
- Keep track of commitments made by different people and ensure closure.
- Communicate information accurately from one person/team to another.
- Escalate delays or issues when required rather than allowing tasks to remain pending.
2. WhatsApp Community Management
- Manage multiple client/community WhatsApp groups.
- Add and remove members as required.
- Maintain updated member information.
- Send announcements, reminders, nurturing messages, session updates, and other communication.
- Ensure messages are sent to the correct groups at the correct time.
- Help maintain smooth communication within the community.
3. Zoom Recording & Report Management
- Download recordings after Zoom sessions.
- Download required Zoom reports.
- Maintain recordings and related files in an organized manner.
- Ensure recordings are processed and uploaded without unnecessary delays.
4. App & Course Management
- Upload session r
📌 Community and Client Support Executive (India)
🏢 KarizmaticU
📍 India