We're looking for a Software Engineer
This role is Office Based, Pune Office
CSOD
is seeking an experienced Salesforce Developer to design, develop, enhance, and
support enterprise solutions on the Salesforce platform with a primary focus on
IT Service Management (ITSM) and HR service delivery / HR case management
modules. This role will be responsible for building scalable business
solutions, supporting platform modernization initiatives, and enabling the
migration and transformation of IT and HR workflows from legacy platforms into
Salesforce.

The ideal candidate will have solid Salesforce development expertise across
Apex, Lightning Web Components (LWC), Flows, integrations, security, and data
architecture, along with hands-on experience implementing and supporting
service management processes, employee service workflows, case management,
approvals, knowledge, intake/request processes, and automation. This role will
partner closely with business stakeholders, product owners, architects,
administrators, and cross-functional teams to deliver high-quality solutions




that improve employee experience, streamline service operations, and support
enterprise transformation initiatives.
In this role, you will…
Salesforce
Development & Solution Delivery
- Design, develop, test, and deploy scalable Salesforce solutions supporting
ITSM, employee service, and HR business processes.
- Build and enhance custom Salesforce applications, objects, flows, automations,
and user experiences to support service operations, employee support, and
internal business workflows.
- Develop solutions using Apex, Lightning Web Components (LWC), Aura components
(where applicable), Visualforce (if needed), SOQL/SOSL, platform events, and
Salesforce APIs.
- Configure and customize Service Cloud / Salesforce-based case management and
request fulfillment solutions for IT and HR use cases.
- Translate business requirements into technical designs and deliver robust,
maintainable, and secure solutions a

📌 Software Engineer (Pune)
🏢 Cornerstone OnDemand
📍 Pune