Job Description

About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, Current York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate,



Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Job Description

Objective of the role

We are looking for a competent trainer to handle Process and Soft skills training for new hire and existing team members in the vertical. To be an excellent trainer, you must have Strong understanding of business processes / SOP with Ability to simplify complex workflows and convert them into easy-to-understand module.

Key Responsibilities:
- Deliver training sessions on process workflows, SOPs, and quality standards
- Conduct soft skills training (communication, customer handling, etc.)
- Identify training needs through assessments, audits, or feedback
- Create training materials (presentations, manuals, e-learning modules) and maintain knowledge base
- Facilitate onboarding programs for new hires
- Monitor trainee performance and provide coaching/feedback
- Evaluate training effectiveness

📌 Trainer - Process and Soft skills (Mumbai)
🏢 Brookdale Senior Living
📍 Mumbai