Business Analyst, Product

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About the role

We are building a recent AI-native software product for behavioral health practices. It automates the operational coordination work that practices currently spread across spreadsheets, personal phones, and consumer messaging apps, and it works alongside a practice's existing clinical system rather than replacing it. The product is in active build with a design partner engaged.

This is not a requirements-gathering role. There is no client who already knows what they want, and we are not looking for someone to translate a stakeholder's wish list into tickets. You will be the person on this team who is hardest to fool: you find out what is actually true about how these practices work, you design cheap tests for the things we are only guessing about, and you make sure every item on the roadmap carries a visible evidence status.

What you will do
- Own the evidence layer: maintain the map of validated opportunities, candidate solutions,



and open assumptions behind every active outcome.
- Tag every roadmap item with its evidence status: validated with a customer, partially evidenced, or untested assumption. Keep that tagging honest when it is inconvenient.
- Run the standing weekly discovery sessions with our design partner alongside the rest of the product team. Recruit participants, prepare the question, capture the session, and publish synthesis within a day.
- Turn our riskiest guesses into the cheapest test that could disprove them. Most should require no engineering time: manual message tests, wizard-of-oz workflows, pricing conversations, concierge runs of a workflow we have not built.
- Report results plainly, including the ones that kill an idea we like. Killing an idea early is a completed piece of work here, not a failure.
- Document current-state workflows at real practices, end to end, from the first referral through scheduling, documentation, and the b

📌 Senior Business/Product Analyst (Bengaluru)
🏢 JRD Systems
📍 Bengaluru