About The Role
Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities. The team plays a key role in delivering the Openreach Big bold plan, helping better service, broader coverage and faster speeds, through ensuring that the our network has the highest possible availabily and quality standards.
This role is essential to the inlife management of the Openreach network. You will be part of a CTiO team that leads on the development and deployment of new technologies, as well as sustaining legacy networks, to provide service reliability, network efficiency and continuous support of the UK broadband & Ethernet infrastructure development. You will be part of a team that manages its investment budget with our Vendors in order to sucessfully evaluate,
deliver and install network components and upgrade programmes (Change Management). This role will help to deliver ongoing productivity improvements to ensure that the costs of managing a growing network are well controlled enabling future investments.
What You’ll Be Doing
- Delivery of network transformation through migration activites. Targetting networth growth points to improve customer satisfaction.
- Recent Technology introduction - including new network components to underpin new products and services
- Customer Service protection – Ensure Network intervention is delivered with minimal customer impact
- Service Excellence - work across Lines of Business, and with internal and external suppliers to deliver Best in Class Quality of Service.
- In life Network changes - Reliable for all complex in-life network changes for all ongoing Openreach NGA change programmes
- Network Faults - Be part of an i
📌 Migrations CoE Professional (Bangalore Metropolitan Area)
🏢 BT Group
📍 Bangalore Metropolitan Area
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