Responsibilities
- Written & verbal communication skills
- Good interpersonal skills to manage team
- Awareness on Hospitality standards
- Good knowledge on Housekeeping
- Awareness on Food and beverage
- Awareness on ISO standards
- Ensuring that basic facilities are well-maintained and conducting proactive maintenance
- EHS (workplace, health, safety)
- Awareness on BCMS and emergency handling/ Business continuity planning
- Arrangement of all consumables and supplies for Client / VIP visits
- Interfacing Coordinating with the pest control vendors for carrying out the pest control activities at the facility.
- Preparing the Daily/Weekly and Monthly reports
- Interacting with Housekeeping vendor /s.
- Follow up and close the tickets logged.
- Effectively manage Facility team to ensure an on time deliverables. system.
- Routinely Inspect all services to ensure performance standards measures are being maintained
- Provide assistance to AFM in all administrative functions, security issues and Facility services. and any other administrative functions
- Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day. Briefing & De-briefing
- Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
- Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
- Communicate to the AFM on all incidents issues and pending problems
- Co-ordinate with Space Managers
- Soft services store and stocks to be maintained
- Indent monthly requirements for Soft services
- Involve in Vendor Staff Training & Development
- Gym/Health club linen maintenance.
- Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
- Processing of vendor Invoices
- Written & verbal communication skills
- Good interpersonal skills to manage team
- Awareness on Hospitality standard