Key Responsibilities:
- Verify insurance advantages and eligibility for medical services
- Obtain prior authorizations for procedures and treatments
- Contact insurance companies and healthcare providers as needed
- Document and update patient records accurately in the system
- Coordinate with internal teams to ensure timely approvals and follow-ups
- Meet daily productivity and quality benchmarks
- Handle inbound/outbound calls professionally and efficiently
Required Skills & Qualifications:
- 1 to 5 years of experience in authorization
- Strong knowledge of US healthcare insurance processes
- Experience working with various payers and portals
- Excellent communication and interpersonal skills
- Attention to detail and strong documentation abilities
- Proficiency in MS Office and relevant healthcare software