Looking for Field Collection executive for the leading fintech company at Ranchi.

The Client is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,

Insurance, Mutual Funds, and Gold. It is to deliver digital-first financial products that are straightforward,

accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise,

Job role :

â Follow-up with customers for recovery of overdue amounts through field visits to customer’s address

â Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal

guidelines, in accordance with the SOPs provided by the company

â Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the

duty with utmost sincerity, dedication & integrity

â Ensure genuine and timely feedback is filled on App for each case, and update any new customer

information on the App





â Ensure that the weekly/monthly collection target is met

â Update the status of repayments and raise any on-ground issues to the field collection manager in a

timely and cordial manner

Requirements
â Ability to learn

â Being disciplined

â Communicating well

â Any 10th passed & above can apply

â 1 - 5 years of experience in collections ,sales or Field operations role.

â Fluent and proficient in communication in the local language (English/Hindi/Bengali)

â Take responsibility of effectiveness and timely completion of work

â Understanding of the Loan process and documents as informed in training

â Planning, organizing, and time management skills along with the ability to prioritise tasks/visits

One should have their own bike and driving license (Mandatory)

Benefits
Huge Incentives,

Medicial Coverage

Bike petrol allowance

📌 Field Collection Management (Ranchi)
🏢 2COMs
📍 Ranchi