About this Position
This position aims to leverage technical expertise in salon services by ensuring high standards of technical service delivery, training salon teams, optimizing client satisfaction and drive operational excellence, service quality, and support business growth across multiple salon locations.
What you´ll do
- Prepares and delivers seminars, in-salon trainings and technical support

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Tests recent products
Manages complaints and technical hotline to customers
- Supports local PPS, marketing and sales
Refers sales leads, customer feedback and competitor information to appropriate contacts within the organization
- Provides internal product training to Sales / PPS team
Contacts prospective customers and builds positive relationships that generates future sales and repeated business
- Promotes a strong commercial approach to educational activities

What makes you a good fit
- Minimum 8-10 Years of experience in Technical services preferably in salon Industry
- Any Graduate

Some perks of joining Henkel




- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children
- Competitive accident and term life policies for up to 3 times annual gross salary
- Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.

📌 Area Technical Manager (Mumbai)
🏢 Henkel
📍 Mumbai