Job Title:
Vice President - Change ManagementWork Type:
PermanentLocation:
DLF Downtown, Sector 25A Phase 3, Block 3
It’s more than a career at NAB. It’s about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we’re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Your Current Role
- Provide independent governance of IT changes deploying to Production and DR environments. Review and approve High and Very-High risk changes that meet lead-time, quality and compliance requirements, within agreed service levels.
- Provide guidance and education to change users to lift change-record quality.
- Produce and maintain change-user education material.
- Contribute as a subject-matter expert to the continuous improvement and automation of change processes that support Enterprise Technology KPIs.
- Apply AI tooling to dramatically accelerate change reviews — targeting a step-change (order-of-magnitude) uplift in review throughput and consistency without lowering quality.
- Delivering and contributing to continuous improvement initiatives that improve change success.
- Maintaining the quality and currency of change-user education material
- Leveraging AI tooling to improve the speed, consistency and depth of change reviews, and building/maintaining AI-assisted review
📌 Vice President (Gurugram)
🏢 NAB
📍 Gurugram