Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive setting where your well-being is prioritized and your potential can thrive.

The Role
Responsibilities:
- Design, deploy, and maintain windows/Linux-based desktop environments for end-users.
- Configure and manage desktop applications, including office suites, email clients, web browsers, and productivity tools.
- Provide technical support to end-users for windows/Linux desktop-related issues.
- Collaborate with other IT teams to integrate windows/Linux desktops with existing systems and infrastructure.
- Develop and maintain documentation for Winodws/Linux desktop configurations, policies, and procedures.




- Evaluate new technologies and tools to improve the windows/Linux desktop environment.
- Implement security best practices to ensure the integrity and confidentiality of windows/Linux desktop systems.
- Troubleshoot hardware and software issues on Windows/Linux desktops.
- Monitor ticket queues, prioritize incidents and requests, and ensure timely resolution and fulfillment according to defined SLAs.
- Maintain accurate records of all IT assets, including hardware, software, licenses, and peripherals.
- Coordinate with security teams to deploy patches, updates, and security configurations to Linux endpoints in a timely manner.

Requirements:
- Bachelor’s degree in computer science, Information Technology, or related field.
- Minimum of 3 to 5 years of experience in windows & Linux systems administration, with a focus on desktop environments.
- Excellent troubleshooting skills and the ability to diagnose and resolve d

📌 End User Support (Hyderabad)
🏢 Kyndryl
📍 Hyderabad