Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD

Business

Financial Service - HO

Unit

Aditya Birla Health Insurance Company Ltd

Location

Thane, G-Corp

Poornata Position Number of the job

Reports to: Poornata Position Number

Poornata Position Title of the job (30 characters max)

AM/ DM

Reports to: Poornata Position Title

AVP

Function

Services Operations

Reports to: Function

Services Operations

Department

Ops – Provider Network

Reports to: Department

Ops – Provider Network

Designation of the Employee

AM/ DM – Provider Network

Designation of the Manager

Assistance Vice President – Provider Network

Date of writing/updation of JD

09-July-2026

Job Purpose: Write the purpose for which the job exists (in 2-3 lines)

The SLA & Commercial Governance Manager will be responsible for end-to-end governance of Health Tech Partners (HTPs) and Third-Party Administrators (TPAs), ensuring adherence to contractual obligations, service level agreements (SLAs),



commercial performance metrics, operational excellence, and regulatory compliance.

Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Business Workforce Number

(Max 254 Characters)

On Roll – 6000+

Unit Workforce Number

(Max 254 Characters)

On Roll – 6000

Function Workforce Number

(Max 254 Characters)

On Roll – 800

Department Workforce Number

(Max 254 Characters)

On roll -

Other Quantitative and Significant Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

Job Context & Major Challenges: Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ((Max 3975 Characters)

The Role Will Oversee Governance Of

35+ Health Tech Partners (HTPs)

📌 TM-Provider Network (India)
🏢 Aditya Birla Capital
📍 India