Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, perks you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.
Job Summary
The Senior Garnishment Administrator is responsible for supporting Garnishment Services in providing world class support and timely processing for UKG’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to manage the inventory for the team to ensure compliance which includes case assignment and monitoring of status, providing second level support and subject matter expertise,
garnishment case processing and auditing, training, process improvement and backup assistance.
Essential Duties And Responsibilities
Second Level Support:
Serve as first point of escalation by investigating and providing timely responses to team and customer escalated items
Subject Matter Expert (SME) in wage attachments and relevant systems (Salesforce, GWO, UKG Pro/UltiPro and UTE/SSP)
Coordinate, deliver and participate in team training
Assist in the transition to service of new wage attachment clients to ensure a successful customer experience
Documenting system and operational issues in a way that can be tracked and shared
Assist in the onboarding of new hires
Audit Legends for accuracy and relevancy
Attend/facilitate customer calls if needed
Garnishment Admin Inventory / Case Assignment and Team Backup Assistance:
Manage inventory of cases for the PODs
Meet specific team daily / weekly go
📌 Senior Garnishment Administrator (Pune)
🏢 Ukg
📍 Pune