Eligibility :
- Any Graduate / Undergraduate
- Freshers & Experienced candidates can apply
- Experience in BPO/BPM / Customer Support is preferred
Key Skills
- Excellent verbal and written communication skills
- Strong customer handling and problem-solving abilities
- Ability to manage voice and non-voice interactions efficiently
- Valuable typing speed and basic computer knowledge
- Ability to work in a fast-paced environment
- Customer-focused with a positive attitude
Mandatory Languages :
- English
- Hindi
- Marathi
- Tamil
- Telugu
- Kannada
Job Responsibilities :
- Handle customer queries through voice and chat/email support.
- Provide accurate information and quick issue resolution.
- Maintain high customer satisfaction and service quality.
- Follow process guidelines and achieve productivity targets.
- Ensure professional communication during every interaction.
Preferred Background :
Candidates with experience in BPO/BPM, Customer Support, Voice Process, Semi Voice Process, or Contact Center Operations are preferred.