Job Title: ServiceNow Test Lead (SNOW Test Lead)

Experience: 6+ Years
Employment Type: Full time

Job Summary

We are seeking an experienced ServiceNow Test Lead to lead testing activities for ServiceNow implementations, enhancements, and platform upgrades. The ideal candidate will have hands-on experience in ServiceNow testing, defect management, test planning, and validation of fixes, along with a ServiceNow official certification. You will work closely with developers, business analysts, product owners, and stakeholders to ensure high-quality ServiceNow solutions are delivered across ITSM and other ServiceNow modules.

Key Responsibilities
- Lead end-to-end testing activities for ServiceNow implementations, enhancements, and upgrades.
- Develop comprehensive test strategies, test plans, test cases, and test scenarios based on business and functional requirements.
- Execute functional, integration, regression, system, and user acceptance testing (UAT).
- Identify, log, track, and manage defects using defect management tools such as Jira or ServiceNow.




- Validate defect fixes and perform regression testing to ensure application stability.
- Collaborate with developers, business analysts, and stakeholders to resolve issues and improve application quality.
- Ensure all testing activities are completed within project timelines and quality standards.
- Review requirements and provide input to improve testability and solution quality.
- Coordinate UAT activities with business users and support production deployments.
- Prepare test execution reports, defect metrics, and quality status reports for project stakeholders.
- Mentor junior QA engineers and promote testing best practices within the team.
- Participate in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, and retrospectives.

Required Skills & Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum 6+ years of experience in So

📌 ServiceNow Test Lead (Noida)
🏢 WebSenor InfoTech
📍 Noida