The medical Social worker at MindfulCDC plays a key role in ensuring a warm, supportive, and professionally managed environment for parents, children, and clinicians. This role assists with front-desk operations, parent communication, scheduling, and overall centre coordination.

Key ResponsibilitiesFront-Desk & Parent Interaction
- Welcoming parents and children to the centre in a warm, professional manner
- Responding to inquiries in person, via phone, email, and WhatsApp
- Guiding current parents politely regarding intake process, paperwork, and centre protocols
- Ensuring waiting area is clean, calm, and child-friendly

Appointments & Scheduling
- Managing therapist appointment schedules and session timings
- Coordinating cancellations, rescheduling, and follow-ups with parents
- Maintaining smooth flow between sessions and therapist availability
- Updating and monitoring daily attendance of children and therapists

Administrative Tasks
- Maintaining records: intake forms, admission files, parent agreements, session logs, feedback forms
- Managing billing, daily accounts, receipts,



and session tracking
- Coordinating with team for events, parent meetings, workshops & assessments
- Handling centre supplies and inventory (stationery, therapy materials, housekeeping items)

Communication & Support
- Sharing program updates, reminders, and announcements with parents
- Maintaining a positive and confidential line of interaction between parents and therapists
- Escalating concerns to management appropriately (attendance issues, complaints, emergencies)
- Coordinating with school-tie-up centres (if applicable)

Centre Operations
- Supervising facility cleanliness and maintenance, ensuring hygiene standards
- Coordinating housekeeping staff and technicians for repairs/service needs
- Ensuring safety protocols and visitor log maintenance

Required Skills & Qualities
- Excellent communication & interpersonal skills
- Pleasant personality & child-friendly approach
- Good time-

📌 Medical Social Worker (Kazhakkoottam)
🏢 Mindful kids-Child Development Centre
📍 Kazhakkoottam