About the Role

We are looking for a proactive, highly organized, and customer-focused Sales & Client Relations Executive to drive the end-to-end sales of BASIL's machine business. This role requires someone who can confidently manage the complete sales lifecycle—from lead generation to deal closure—while ensuring seamless coordination with clients, vendors, and internal teams for smooth post-sales operations.

The ideal candidate is an excellent communicator, relationship builder, and problem solver who can manage multiple stakeholders while maintaining exceptional customer experience.

Key Responsibilities

End-to-End Machine Sales
- Generate and qualify leads through various channels
- Conduct product demonstrations and presentations for prospective clients.
- Understand client requirements and recommend suitable machine solutions.
- Prepare quotations, proposals, and commercial offers.
- Negotiate and close sales while achieving monthly and quarterly targets.
- Maintain accurate sales pipeline and follow-up records.

Client Relationship Management




- Build and maintain long-term relationships with prospective and existing clients.
- Act as the primary point of contact for machine-related queries.
- Ensure timely resolution of customer concerns by coordinating with internal teams.
- Conduct regular follow-ups to improve customer satisfaction and identify upselling opportunities.

Backend Sales Coordination
- Coordinate internally for machine deployment, installation, and onboarding.
- Ensure all documentation, agreements, invoices, and order confirmations are completed accurately.
- Track installation timelines and ensure smooth execution.
- Maintain client databases, contracts, and sales records.

Supply Chain & Operations Coordination
- Coordinate with the operations and supply chain teams to ensure timely dispatch of machines and consumables.
- Monitor inventory requirements for machine-related products.
- Track deliveries and ensure timely replenishment of sup

📌 Field Sales Executive (New Delhi)
🏢 Basil
📍 New Delhi