Job Title:
Clinic Branch Manager — Hair Transplant Clinic

Location: QHT Asthetics (OPC) Pvt. Ltd. , Sector 46, Gurugram, Haryana.
Department:
Administration & Operation

Employment Type:
Full-Time

About The Role
QHT Clinic is looking for an experienced Clinic Manager / Branch Head to lead branch operations for our hair transplant and hair restoration services. The role involves managing the day-to-day branch operations and handling a proper coordination and ensuring operational excellance. Connecting and managing the high-end people visiting the branch as the face of the branch & ensuring a valuable experience for the same.

Key Responsibilities
Oversee end-to-end branch operations.

Drive branch revenue by improving consultation-to-procedure conversion rates.

Manage and motivate the sales/counselling team, front-desk staff, and coordinate with the clinical/surgical team (surgeons, technicians).

Ensure a seamless patient experience — from first enquiry to post-transplant care and follow-ups.



Oversee that the staff is efficiently working and conducting their roles and responsibilites.

Monitor daily walk-ins, tele-consultations, conversions, and branch P&L;

Handle patient escalations, ensure satisfaction, and manage online reviews/reputation

Ensure compliance with medical/clinical protocols, hygiene, and safety standards (OT protocols, sterilization, etc.)

Coordinate manpower planning with HR — recruitment, training, and performance reviews of counsellors and support staff

Manage inventory (surgical consumables, medicines), vendor relations, and branch budgets

Drive local marketing initiatives — camps, referral programs, doctor tie-ups, social media leads follow-up

Report branch performance (revenue, surgeries done, conversion %, patient satisfaction) to senior management

Required Skills & Qualifications
Graduate/Postgraduate (preference: healthcare management, business administration, or life sciences).

4–8 years in clinic/hospital/aesthetic industry branch m

📌 Clinical Branch Manager (Gurugram)
🏢 QHT CLINIC
📍 Gurugram