Job Title: Office Executive

Company: Dr Sleep Qure Pvt. Ltd.

Location: Villupuram

Department: Operations / Customer Support

Job Summary: The Office Executive is responsible for handling inbound and outbound calls, coordinating patient appointments, providing information about sleep studies, maintaining patient records, and ensuring excellent customer service.

Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Explain Dr Sleep Qure's sleep study services to patients.
- Schedule, reschedule, and confirm patient appointments.
- Follow up with patients regarding sleep test bookings and reports.
- Coordinate with doctors, sleep technicians, and branch teams.
- Maintain accurate patient records in the Excel system.
- Resolve patient queries and escalate issues when required.
- Meet daily call targets and follow-up targets.



Ensure proper documentation of all customer interactions.

Required Skills:
- Excellent communication skills in Tamil (English is an added advantage).
- Positive telephone etiquette and customer handling skills.
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Ability to multitask and work under pressure.
- Positive attitude and teamwork.

Qualification:

Any Graduate (Experienced candidates can apply).

Experience:

2- 5 years of experience in Call Center, Customer Support, Telecalling, or Healthcare (preferred).

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
- Health insurance

Work Location: In person

📌 Office Executive (Viluppuram)
🏢 Dr Sleep Qure
📍 Viluppuram