Career Area
Technology, Digital and Data

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Title:
Senior Software Test Engineer - D365 CE

Management Level:
Individual Contributor

Role Summary
The Senior Software Testing Engineer is responsible for driving quality engineering strategy, leading automation initiatives, and ensuring high test coverage across Microsoft Dynamics 365 Customer Engagement (CE) applications. This role requires robust technical expertise in automation frameworks (
Leapwork
,
Playwright
, Selenium), and the ability to collaborate closely with cross-functional teams to deliver high-quality,



reliable CRM solutions.

What You Will Do
Leadership & Strategy
- Define and implement the overall QA strategy aligning with CE product and organizational goals.
- Mentor and guide automation engineers; ensure best practices and skills development.
- Coordinate QA activities across CE modules such as Sales, Customer Service, Field Service, and Project Operations.
- Facilitate triage calls, team meetings, and cross-functional collaboration with business and IT stakeholders.

Automation Framework Ownership
- Design, develop, and maintain robust automation frameworks using Leapwork, Playwright, Selenium, and RestAssured (Java/Python preferred).
- Upgrade or optimize existing frameworks for reliability, maintainability, CI/CD compatibility, and container-based test execution.
- Enable tagging, modularization, and classification of failures to support large-scale execution across CE modules.

Test Planning & Executio

📌 Senior Software Test Engineer-CE (Bengaluru East)
🏢 Caterpillar
📍 Bengaluru East