Role & responsibilities

Guest Experience & Service Excellence
- Supervise daily Wine Library operations to ensure seamless and personalized guest experiences.
- Welcome and engage guests with warmth, professionalism, and genuine hospitality.
- Recommend wines, food pairings, tasting flights, and curated wine experiences based on guest preferences.
- Ensure all wine services follow international standards of etiquette, presentation, and professionalism.
- Handle guest requests, feedback, and service recovery promptly while maintaining luxury service standards.
- Recognize VIP, HNI, and UHNI guests and coordinate personalized wine experiences whenever required.
- Support the Head Sommelier in creating memorable guest journeys through wine appreciation and storytelling.

Wine Service & Beverage Excellence
- Supervise professional wine service including bottle presentation, opening, decanting, aeration, and serving.
- Ensure wines are served using appropriate glassware and at optimal serving temperatures.
- Monitor consistency of wine presentation, service etiquette,



and guest interaction.
- Assist in conducting wine tastings, wine flights, pairing dinners, masterclasses, and promotional events.
- Ensure all wine service follows procedures established by the Wine Master and Head Sommelier.

Wine Knowledge & Product Excellence
- Maintain extensive knowledge of international wine regions, grape varieties, producers, vintages, classifications, and wine styles.
- Stay updated on current wine arrivals, premium collections, rare vintages, and industry trends.
- Educate guests confidently on wine selections, tasting notes, food pairings, and production methods.
- Promote premium wines and assist in responsible upselling while enhancing the guest experience.
- Support the Head Sommelier in developing wine lists and seasonal wine recommendations.

Cellar Operations & Inventory Management
- Oversee daily cellar operations including receiving, inspection, labeling, storage, and stock

📌 Bar Supervisor (New Delhi)
🏢 Stonex India
📍 New Delhi