Company Description
MIHAN is an established company headquartered at 76 Rue Victor Cuvelier in Ecaussinnes, Belgium. From its European base, the organization is focused on delivering reliable services and building long-term relationships with customers and partners. MIHAN values professionalism, accountability, and collaborative work, offering a stable setting for individuals seeking growth in account management and client-facing roles. Team members are encouraged to contribute ideas and support continuous improvement across the organization.

Role Description
This is a full-time, on-site Account Manager role based in Wardha. The Account Manager will oversee a portfolio of client accounts, ensuring that services are delivered as agreed and client expectations are consistently met. Day-to-day responsibilities include maintaining regular communication with clients, understanding their business needs, coordinating with internal teams to address issues, and identifying opportunities to expand services or improve satisfaction. The role involves preparing reports and presentations,



monitoring account performance, and handling escalations with a focus on timely resolution. The Account Manager will also support contract renewals, assist in negotiations, and contribute to process improvements that enhance overall client experience.

Qualifications
- Strong client relationship management and stakeholder communication skills, with the ability to build trust and maintain long-term partnerships.
- Solid organizational, time management, and multitasking abilities to handle multiple accounts and priorities effectively.
- Analytical and problem-solving skills to interpret account data, identify trends, and propose practical solutions.
- Business acumen and negotiation skills, with an understanding of commercial terms and service delivery metrics.
- Proficiency in common office software (e.g., spreadsheets, presentation tools, CRM systems) and comfort working with reports and da

📌 Account Manager (Wardha)
🏢 Mihan
📍 Wardha