Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and
AI-powered observability platform
and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading
Acceleration solutions
that provide quick, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at
riverbed.com
Position
Title:
Senior Performance Consultant (Aternity)

Location:
India (Remote)

Specific Working Arrangements/Schedule:
Supporting US Time Zones

The Senior Performance Consultant (Aternity) is an L4 Advisor level individual contributor and the global Subject Matter Expert (SME) for Digital Experience (DEX)



within Professional Services.

This role represents the highest level of technical and advisory expertise for Aternity engagements. The Senior Performance Consultant operates as a trusted advisor to enterprise customers, senior IT leaders, and internal stakeholders, leading the most complex and high impact DEX initiatives.

This is not a people management role. The focus is on technical authority, strategic advisory, and customer outcomes, rather than delivery volume.

What You Will Do
L4 Advisory & DEX Subject Matter Expertise
- Serve as the global L4 escalation point for all complex Aternity and DEX related engagements.
- Act as the recognized SME for Digital Employee Experience (DEX), including endpoint experience, application experience, and cross domain observability.
- Advise customers on DEX operating models, maturity progression, and experience led IT transformation.
- Engage credibly with senior customer stakeholder

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