Company: PicknPack Solutions India Pvt. Ltd.
Location: Mundka Industrial Area, Delhi
Salary: ₹22,000 – ₹30,000 per month
Experience: 2–3 Years
Employment Type: Full-Time
About the Company
PicknPack Solutions India Pvt. Ltd. is an e-commerce manufacturing company providing innovative packaging and related solutions to businesses across India.
Job Summary
We are looking for a proactive and result-oriented Collection Executive to manage customer payment follow-ups and outstanding receivables. The candidate will be responsible for ensuring timely payment recovery, maintaining accurate collection records, and coordinating with customers and internal teams to resolve payment-related issues.
Key Responsibilities
- Follow up with customers for pending and overdue payments.
- Manage and track outstanding receivables and payment collections.
- Maintain accurate records of customer payments and collection status.
- Coordinate with Sales and Accounts teams for payment follow-ups.
- Communicate with customers regarding outstanding invoices and payment schedules.
- Resolve customer queries and discrepancies related to payments and invoices.
- Regularly update collection status and prepare collection reports.
- Ensure timely recovery of outstanding payments.
- Maintain professional relationships with customers.
- Escalate long-pending or critical payment issues to management.
- Perform regular follow-ups through calls, emails, and other communication channels.