Career Area
Technology, Digital and Data

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Title: Senior Digital Product Owner D365 CE – Field Service and Project Operations
Management Level:
Individual Contributor

Job Summary
Caterpillar is seeking a well‑qualified
D365 Product Owner – Field Service and Project Operations
, to support the full functional needs of the Caterpillar Enterprise Resource Platform (ERP) template for Caterpillar Dealers. The ERP solution is built on Microsoft Dynamics 365 Field Service and Project Operations integrated with Finance & Operations (F&O;).





The ideal candidate will lead end‑to‑end implementations, architect scalable CE solutions, and drive integrations across enterprise systems, ensuring compliance with Microsoft standards while guiding organizations through digital transformation initiatives. Additionally, the candidate will contribute to solutioning and developing
D365 CE templates
for implementation.

What You Will Do
Product Vision & Strategy
- Define and own Dynamics 365 CE product vision and roadmap across Field Service and Project Operations.
- Translate business requirements into secure, high‑performing CE solutions aligned with Caterpillar’s customer engagement strategies.
- Partner with stakeholders to define customer journeys, omnichannel service strategies, scheduling, and reporting frameworks.
- Drive integration strategies between CE, F&O;, third‑party, and legacy systems (including Dual Write and Dataverse).
- Partner with Finance, PMO, Operations, and IT stakeholders

📌 Senior Digital Product OwnerCE – Field Service and Project Operations (Bengaluru East)
🏢 Caterpillar
📍 Bengaluru East