Experience & Skills required:
- Strong knowledge of Windows Server, Microsoft 365, Active Directory, DNS, DHCP, and virtualization technologies.
- Experience with cloud platforms such as Microsoft Azure or AWS.
- Positive understanding of LAN/WAN, VPN, Wi-Fi, firewalls, routers, and network security.
- Knowledge of cybersecurity best practices, endpoint protection, backup, and disaster recovery.
- Experience managing ERP, HRMS, or other enterprise business applications.
- Strong troubleshooting and analytical skills.
- Excellent leadership, stakeholder management, and communication skills.
- Experience in vendor management and IT budgeting.
- Proficiency in ITIL-based service management processes is preferred.

Qualification: Any Graduate (Related Certificate)

Roles & Responsibilities:

IT Infrastructure & Operations
- Manage the organization's IT infrastructure, including servers, networks, storage, cloud services, and end-user computing.
- Ensure high availability, performance, and security of IT systems.
- Oversee installation, configuration, maintenance,



and upgrades of hardware and software.
- Monitor system performance and resolve infrastructure-related issues proactively.

IT Support & Service Management
- Lead the IT support team and ensure timely resolution of user issues within defined SLAs.
- Manage the IT helpdesk and establish best practices for incident, problem, and change management.
- Provide technical guidance and support to business users across locations.

Information Security
- Implement and maintain IT security policies, access controls, antivirus, firewalls, endpoint security, and data protection measures.
- Monitor cybersecurity risks and coordinate vulnerability assessments and security audits.
- Ensure compliance with organizational security standards and regulatory requirements.

Applications & Business Systems
- Manage ERP, HRMS, CRM, email systems, collaboration tools, and other enterprise applications.
- Coordinate with vendors for impleme

📌 IT Manager (Noida)
🏢 Zivore Apparel
📍 Noida