Key Responsibilities
- Handle customer queries via voice calls, chat, and email.
- Provide prompt and accurate resolution to customer issues.
- Maintain high customer satisfaction and service quality.
- Update customer interactions in the CRM system.
- Meet productivity and quality targets.
Experience:
- Minimum
1 year
in an International Voice or Non-Voice Process.
- Solid English communication and problem-solving skills.
- Immediate joiners preferred.