Job Description: Executive – Sales Coordination

Location: Ahmedabad
Department: Sales / Commercial
Reports To: Sales Manager / Head of Sales

Position Summary:

The Executive – Sales Coordination is responsible for supporting the sales and business development functions by managing customer quotations, coordinating order processing, maintaining client communication, and ensuring seamless coordination between internal departments. The role is critical in enhancing customer satisfaction, improving operational efficiency, and providing accurate sales data and reporting to support business growth.

Key Responsibilities:

1. Pricing & Quotation Management:
- Prepare and submit accurate and timely quotations based on customer requirements and company pricing policies.
- Coordinate with sales, finance, and management teams to obtain necessary approvals for special pricing and commercial terms.
- Maintain updated pricing records and ensure consistency across all customer communications.
- Support profitability objectives by ensuring competitive and commercially viable pricing.

2.



Client Relationship Management:
- Serve as a key point of contact for customers regarding quotations, orders, delivery schedules, and general sales inquiries.
- Build and maintain solid relationships with existing customers through regular communication via phone, email, and virtual meetings.
- Respond promptly to customer concerns and coordinate with internal teams to ensure effective resolution.
- Monitor customer satisfaction and support retention initiatives.

3. Order Management & Fulfilment Coordination:
- Manage the complete order lifecycle from order receipt to delivery.
- Coordinate with production, planning, logistics, dispatch, and warehouse teams to ensure timely execution of orders.
- Track order progress and proactively address delays, shortages, or operational issues.
- Ensure accurate documentation and compliance with internal order processing procedures.

4. Sales Support & Coor

📌 Executive Sales Coordinator (Bodakdev)
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