PFI Innovation Centre India is an exciting new innovation center. We’re building a future that helps people live better lives longer – and we’re looking for bold thinkers and team players to help us do it.

Here, you’ll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.

a Purpose Driven Company – 150 Years
While the PFI Innovation Centre brand is recent to India, you’ll be a part of the Prudential Financial, Inc. family. Founded in Newark, NJ, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we’re a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.

At the PFI Innovation Centre India, you’ll find high-performance culture that’s flexible, collaborative, and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable – always focused on delivering for our customers.



It’s the standard we choose every day as we grow, perform, and win as one team. We offer valuable leadership, mentoring and learning opportunities, paired with flexibility and support to help you thrive.

Whether you’re just starting out or ready to take your next step, we’ll help you grow with purpose and do the best work of your career.

What Will You Do
As a Director, Service Delivery Management, you will be responsible for the delivery and management of technology solutions and services, working with business partners, internal delivery teams, and supporting functions to ensure an appropriate level of service and consistent delivery execution.

This role serves as a central point of coordination across PFI India teams, driving consistent delivery outcomes, establishing governance practices, and maintaining alignment across roadmaps, priorities, and execution plans. The role also provides direct administrative leadership for Tech Leads

📌 Director, Service Delivery Management (Gurugram)
🏢 PFI Innovation Centre India
📍 Gurugram